C4HSecure1.19.41 - App Store

The C4HSecure app is a multifaceted communication and security platform designed to provide HIPAA-compliant secure access, messaging, on-call scheduling, personalization, and support services, ensuring the protection of sensitive health information. The following points highlight the main functionalities of the app in a simplified manner:

Secure Sign-In: Users can log in with a username and password or utilize biometric authentication such as Face ID or Touch ID. The app clearly outlines the login process and provides a link for password or username recovery.

Password Reset: A dedicated reset screen is available where users can update their passwords by verifying their identity with a One Time Password (OTP) sent to their registered mobile number.

Intuitive Navigation: The main menu provides quick access to messages, on-call schedules, contacts, settings, and support. It also displays the currently installed version of the app.

Message Management: Users can compose, filter, and search messages within the app. New messages are easily identifiable with a blue dot indicator. Communication Hub: The chat feature allows users to efficiently manage call center communications, including the ability to respond to messages and directly call patients.

On-Call Schedule: Users can access and sort on-call schedules by practice and utilize a date picker to select specific dates.

Customizable Settings: The app offers numerous settings such as setting a callback number (which is kept confidential for privacy), selecting notification tones, enabling or disabling biometric login, updating passwords, adjusting notification frequency, and setting session timeout preferences. Support Services: The app includes support features for addressing messagerelated inquiries through the call center and for resolving technical issues with the app.

Overall, C4HSecure app stands out as a robust and user-centric platform for secure and streamlined communication within the healthcare sector.

Version History ### Login
* Updated sign-in screen layout
* Improved version number placement and styling

### Messages
* Updated avatar icons and colors
* Updated date format to M/D/YY
* Added C4H heart logo for empty search results
* Updated Chat screen attachment icon
* Updated circular back button
* Updated contact title design
* Select any contact to start a one-on-one conversation

### On Call
* Updated schedule selection and bottom window behavior
* Updated confirmation selector for a consistent look

### Contacts

* Redesigned contact screen and navigation flow
* Added C4H heart logo for empty search results

### Settings
* Renamed “Sounds” to “Ringtone/Ringtones”
* Ringtone name now matches the selection list
* Fixed Out of Office status updates
* Out of Office remains active through the selected end date
* Fixed Session Timeout display
* Tap the Session Timeout text to select an option

### Push Notifications
* Tapping a push notification banner now opens the associated message

### Overall
* Updated app libraries from CocoaPods to Swift Package Manager (SPM)
* Various stability and performance improvements 1.19.41 Sep 29 General performance improvements and bug fixes.
Added support for device-specific login (secure per-user device validation).
Fixed media picker issue — now supports both images and videos. 1.19.40 09/11/2025 • Minor improvements and performance enhancements.
• Added support for Critical Alerts to ensure urgent notifications are delivered even when Do Not Disturb is enabled.
• Introduced Out of Office scheduling with customizable dates and message status.
• Added current app version on login screen 1.19.39 08/13/2025 Performance Improvements & Bug Fixes – We’ve made the app faster and more reliable.
Message Forwarding – You can now forward messages directly to your contacts.
Mark as Urgent – Flag important messages so they stand out.
Multi-Schedule Support – View and select from multiple on-call schedules with ease.
Badge Counter Fix – Notifications now show the correct unread count. 1.19.38 07/25/2025 * Resolved bugs and improved overall performance.
* Group chats now display sender names for clearer conversations.
* Easily create group chats using all selected contacts from your list.
* Message character limit increased to over 7,000 characters. 1.19.37 05/30/2025 New Features:
Read receipts are now supported in chat.
Dynamic password reset validation with visual indicators to guide users.
Clickable phone numbers: any posted number in chat can now be tapped to call.
Additional Enhancements:
Resolved issue with overlapping push notification buttons.
Fixed bug where phone numbers weren't appearing correctly in chat.
Badge counter now accurately reflects unread messages.
App version tagging: the app version will now be passed during password reset requests for better tracking. 1.19.36 05/13/2025 - Minor bug fixes and performance enhancements.
- Fixed logging of the current app version in use.
- Users can now log in or reset their password using either their phone number or username.
- Resolved background color issue in dark mode.
- Updated side-menu background color.
- Fixed endless spinner after refresh. 1.19.35 03/14/2025 - Minor bug fixes and performance enhancements.
- Added Auth0 integration for user validation and multi-factor authentication (MFA).
- Implemented automatic logout upon session expiration with a notification banner.
- Updated branding with new color schemes and a redesigned app logo. 1.19.34 03/06/2025 - Minor bug fixes, performance improvements.
- Fixed On Call date input fields causing unexpected crashes when on change event is triggered.
- Group chat capabilities added. You can now select multiple users to start a group chat. 1.19.33 03/11/2024 - Minor bug fixes, performance improvements.
- Incorrect message badge counter updated
- Message indicator not disappearing updated 1.19.32 02/17/2024 - Minor bug fixes, performance improvements.
- Added new no message image
- Added new AppIcon Assets
- Updated App Summary 1.19.31 02/02/2024 - Minor bug fixes, performance improvements.
- Updated session timeout notification process (the timer for sending notifications terminated 30secs prior to this updates) 1.19.30 12/27/2023 - Minor bug fixes, performance improvements.
- Session timeout and notification to user
* login required after timeout (5,10 or 15 mins) 1.19.29 11/30/2023 - Bug fixes and performance improvements
- Reset password
Restore app state if one-time password (OTP) was not confirmed
Clicking the back button on the reset screen will cancel the restoration of app state
- Confirm label layout constraints fixed
- Policy information updated
Previous – “Minimum 8 characters”
New – “Minimum 9 characters”

- Password expired
Prompt user to navigate to reset screen
- Username placeholder text updated
Previous – “username or phone number”
New – "Username or 10-digit phone number (no dashes)" 1.19.28 04/13/2022 Bug fixes and performance improvements
- Login with stored phone number on file 1.19.27 02/16/2022 Bug fixes and performance improvements
- Open C4HSecure App from SMS link 1.19.26 11/21/2021 Bug fixes and performance improvements
- New App available alert message 1.19.25 09/28/2021 Bug fixes and performance improvements

Highlights
- Newly redesigned Slide Menu
- Newly redesigned date picker (see On Call tab)
- Show user primary account number (see support tab)
- Display full month On Call schedule (30days after end date value)
Bug fixes
- Send to Staff crashing App
- Close Case crashing App
- Call center message disappearing/ missing from view
- Badge counter incrementing/ decrementing
- New message notification sounds, moved files to root to assist with renderings 1.19.24 08/10/2021 - Bug fixes and performance improvements
- Read receipt bug fixed
- Click to Dial bug fixed 1.19.23 07/09/2021 - Bug fixes and performance improvements
- Media support photo/video
- Updated chat view layout 1.19.22 07/07/2021 - Bug fixes and performance improvements
- DES data encryption/decryption
- Help support options call/email 1.19.21 04/13/2021 - Bug fixes and performance improvements
- Login page layout updated
- Show/hide password
- Added Contacts page slide menu
- Manage in app notifications 1-60mins 1.19.20 02/07/2021 - Bug fixes and performance improvements
- new layout and functionality for reset password 1.19.18 01/09/2021 - Bug fixes and performance improvements
- View message ticket history
- View forwarded message tickets
- Custom alert sounds
- Face/Touch Id toggle switch 1.19.17 12/29/2020 - Bug fixes and performance improvements
- Forwarding messages updated
- Setting layout updated
- App version re-position
- No longer able to move closed cases from archive folder 1.9.16 08/08/2020